Refund Policy for Within Center’s Ketamine Clinic

Effective Date: [5-1-2023]

At Within Center’s Ketamine Clinic, we highly value providing a safe set and setting, as well exceptional service and care to our our clients who are seeking treatment. We understand that there may be situations where a refund is necessary. This refund policy outlines our guidelines and procedures for refund requests.

  1. Eligibility for Refund: 1.1 Refunds may be considered for products purchased directly from Within Center’s Ketamine Clinic. 1.2 To be eligible for a refund, the request must be made within 5 days from the date of purchase or the scheduled appointment, as applicable. 1.3 Refunds will not be provided for services that have already been rendered or completed.

  2. Refund Requests: 2.1 All refund requests must be submitted in writing via email to [info@within.center] or by contacting our customer support team at [512-515-9434]. Please include the following information in your refund request:

    – Full name – Contact information (email address and/or phone number) – Date of purchase or appointment – Reason for the refund request – Any supporting documentation or evidence

  3. Refund Process: 3.1 Once we receive your refund request, we will review it within a reasonable timeframe. 3.2 If your refund request is approved, we will process the refund using the original payment method within [3] business days. 3.3 Refunds will be issued for the amount paid for the specific service or product eligible for a refund. 3.4 In cases where a refund is granted, any associated fees, such as transaction or processing fees, may be deducted from the refund amount. 3.5 Within Center’s Ketamine Clinic reserves the right to refuse or reject refund requests that do not meet the eligibility criteria outlined in this policy.

  4. Non-Refundable Items and Services: 4.1 The following items and services are non-refundable: – Services that have already been provided or completed. – Products or services purchased from third-party vendors or providers. – Any other items or services explicitly marked as non-refundable at the time of purchase.

  5. Changes to Refund Policy: 5.1 Within Center’s Ketamine Clinic reserves the right to modify or update this refund policy at any time without prior notice. The revised policy will be effective from the date of publication on our website.

Please note that this refund policy applies solely to Within Center and does not cover any other businesses, products, or services that may be mentioned or linked to on our website.

If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact us using the provided contact information.

 

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